International Head Office

Level 9, 10 Bridge Street, Sydney NSW 2000,  Australia
PO BOX 201, Double Bay NSW 1360, Australia
T +612 8354 6700
F +612 8354 6777

Marketing and PR Enquiries – Australia

Human Resources and Job Opportunities

International Marketing and License Opportunities – International

Social Media Enquiries

We always love hearing from you and welcome all enquiries but please note, due to the considerable number of requests we receive each week for sponsorships and collaborations, unfortunately, we cannot reply and fulfil all requests. ModelCo review every email that comes to us and will be in touch if the opportunity is of interest.

Customer Service

Product help/Faults/general customer service

Please note, if your enquiry is regarding a product fault, please ensure you provide the following information with your email:

Full name of the product
Image and description of fault (if possible)
Where the purchase was made (store and suburb)
Date (and proof) of purchase:

Online orders:

For any issues regarding your order, general queries or comments, please include all relevant information and any pictures that may help speed up your enquiry.

The Customer Service team are based in Sydney, Australia will endeavour to respond to your email within 72 hours and are available Monday to Friday 8.30am – 5.30pm (AEST) excluding Public Holidays.

International Sales and Distribution Inquiries

Global Distribution and Sales